Insights is a new feature for Microsoft Teams that allows a class teacher to have visibility in the digital activity that is taking place in their Microsoft Teams class. Below you will find the step by step guide on how to add Insights to a class team.
Class Insights in Teams (for Educators)
Add Class Insights to a class team:
Step 1: Navigate to the app bar in Teams, then select Apps. Search for “Insights.”
Step 2: Select the Insights result.
Step 3: Select Add to a team, then select the public channel where you want your tab to appear. Class Insights will surface activity data from all channels within a class team, but can only be added as a tab to public channels. Class Insights is available in class teams only and cannot be added to staff or PLC teams.
Step 4: Since students don’t have access to Class Insights, uncheck the option to Post to the channel about the tab, then select Save.
Step 5: Navigate to the class team and channel you added Class Insights to, then select the Insights tab.
Class Insights in Teams (for IT Admins)
When Education Analytics is turned on, data is collected from Teams activity in order to surface actionable insights for teaching and learning. Currently, this data is pulled from the following areas of student and teacher activity in class teams:
| Teams component | Teacher data collected | Student data collected |
| Assignments | Creating, assigning, updating, and returning assignments | Opening, turning in, and grade on assignments |
| Channel engagement | Visiting a channel, creating a post, replying to and liking a post (not including chat content) | Visiting a channel, creating a post, replying to and liking a post (not including chat content) |
| Files | Uploading, downloading, accessing, modifying, commenting on, and sharing a file (not including file content) | Uploading, downloading, accessing, modifying, commenting on, and sharing a file (not including file content) |
How to delete your data
Education Analytics stores student and teacher actions performed in the context of a class team. This data is considered a comingled data set and therefore isn’t automatically deleted from the service once student or teacher user accounts are deleted from your organization.
Note: Deleting data has a negative impact on Insights’ ability to analyze class team engagement over time.
- Open a support ticket here. The support ticket must clearly state the request for a GDPR Delete DSR operation and contain the user object ID to be deleted. There is no ability to limit the data set or time window of the deletion.
- Once filed, the support ticket waits in the queue for one week in order to meet the compliance minimal retention policy. You have the opportunity to cancel the operation during this time.
- After one week, the Education Analytics team takes action to ensure all data related to the user ID is deleted from the service. Microsoft support monitors the ICM ticket and will notify you once the deletion process is complete, in no more than 28 days.
Turn Analytics off
You may choose to opt-out from Education Analytics at any time by turning off the Teacher Analytics toggle in the SDS Admin Center.
Note: When you opt-out of Analytics, we delete all data collected for the Class Insights tab. Turn Analytics back on, and data is collected from the time that you re-enable it.
Important: Click here to learn more about how Microsoft protects your privacy.