HOW TO RECALL OR REPLACE AN EMAIL

We have all experienced that dreadful moment where we send an email to early. Below you will learn what steps you can take in order to recall or replace an email.  The message recall feature allows you to retrieve a message from a mailbox of a recipient that has not yet opened the email message. You and the recipient must have an office 365 or Microsoft Exchange email account in the same organization.

Below you will steps from a Microsoft Blog article walking you through how to accomplish this recall.

To recall and replace a message

Step 1: In the folder pane on the left of the Outlook window, choose the Sent Items folder.

Step 2: Open the message that you want to recall. You must double-click to open the message. Selecting the message so it appears in the reading pane won’t allow you to recall the message.

Step 3: From the Message tab, select Actions > Recall This Message.

RECALL 1

Step 4: Click Delete unread copies of this message or Delete unread copies and replace with a new message, and then click OK.

RECALL 2

Step 5: If you’re sending a replacement message, compose the message, and then click Send.