As hybrid work becomes increasingly prevalent, it’s crucial to provide employees with an employee experience that seamlessly integrates communication, knowledge-sharing, learning opportunities, resources, and insights into their everyday workflow. With Yammer evolving to Viva Engage it should help unlock fresh opportunities for Viva Engage and streamlines its capabilities, resources, training, documentation, and customer support.
Leadership Corner provides a space for leaders to connect with employees, showcase employee resource groups, and foster culture through discussions, storyline posts, events, and more. Employees see the leaders that they are connected to within their organization, and then leaders and their delegates can promote, aggregate, and launch initiatives from a single place. A new selection of intuitive dashboards track metrics and employee sentiment to help leadership teams keep a pulse on conversations and guide the discussion with their employees.
Ask Me Anything (AMA) Events:
Leadership Corner also introduces a new event style in Viva Engage called Ask Me Anything (AMA) events to further drive engagement. AMA events modernize the standard town hall experience through upvoting, Q&A, and engaging discussion features like GIFs and images. Long-running AMAs work well for leaders with globally distributed teams so everyone gets an opportunity to ask questions, upvote others’ questions, and get responses from their leaders. AMAs also provide moderation controls so leaders can hear what really matters, answer questions, and ensure that employees have the latest information when they need it most.
Leaders and corporate communicators can also now create campaigns to drive key initiatives that support business goals and objectives. These campaigns are automatically pulled into Leadership Corner and include a dedicated campaign page, a visual Goal Tracker to measure progress, and the ability to showcase key sponsors and recognize top contributors.
Answers in Microsoft Viva:
Answers in Microsoft Viva is now rolling out to Viva suite customers and Viva Topics customers as a new tab in Viva Engage. Answers utilizes Viva Topics and rich AI to surface and match employee questions to answers and experts, bringing collective knowledge to work for everyone.
Answers surfaces similar questions that have been answered, recommends topics and experts, highlights top solutions, and prompts and rewards people for contributing answers to the knowledge base.
To better understand engagement within Viva Engage, we’ve added new Advanced Analytics that drill down into a variety of dashboards, including dedicated metrics for personal analytics, audience analytics, campaign analytics, and global answers. Customizable date ranges allow you to determine reach and engagement over time to provide a deeper look at what’s happening in Viva Engage. All metrics are aggregated and de-identified for privacy. They are on by default but can be toggled off by a Global Admin.